GBS' professional and dedicated customer service representatives take pride in the assistance they provide our Brokers and Clients. Their in-depth benefit knowledge and administrative skills are the foundation of our success. Our goal is to offer value added services that streamlines your benefit plan management responsibilities such as:

• Dedicated Account Administrators who are knowledgeable in all Carrier products, administrative requirements and day-to-day responsiveness to your questions regarding enrollment or billing matters
• Consolidated enrollment form for multiple carriers and plans
• Consolidated premium invoice for multiple carriers and plans
• Monthly reconciliation of premium payments to all carriers
• COBRA/State Extension/HIPAA Services
• Advanced Technology that provides access to valuable information and online enrollment capabilities (see Technology section)