Renewal Consultant
(Hunt Valley Office)

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POSITION SUMMARY:

The Renewal Consultant will:

1. Provide renewal sales and service assistance to GBS accounts (size 1 and above) (acquired through direct sales or broker acquisition).
2. Acquire new business leads and work with a GBS Benefit Consultant to initiate contact with the referred lead. New business leads can come from various sources, including, but not limited to:
   1. Referral leads from renewing GBS accounts
   2. Personal contacts

RESPONSIBILITIES:

• Phone and field contact with GBS accounts to discuss account renewals and alternate product options.
• Promote sale of additional products.
• Follow-up to determine renewal decision and assure successful retention of accounts.
• Generate alternative product proposals for groups less than 50.
• Coordinate alternative product proposals for groups of 50 or more with carriers.
• Submit final renewal elections to carrier and Enrollment & Billing.
• Coordinate supplies and Administration kit deliveries to client groups.
• Maintain renewal activity/retention log and monthly report to management.
• Assist in the implementation of new GBS fully insured accounts, with 50 or more employees, to include assisting with employee meetings and the review of the Administration Kit and first invoice to ensure accuracy.
• Make quarterly courtesy calls to client groups regarding:
  • Service issues and overall GBS satisfaction
  • Provide feedback to management of the results.
• You will be responsible for acquiring "Prospect referrals" from current clients to potential new clients and for identifying "additional lines" of business opportunities within current clients.
• Provide input to management and Benefit Consultants, as needed, in developing renewal mailings and determining alternative carrier options.
• Provide feedback and recommendations to management regarding issues, problems, procedures, and competitiveness of GBS products.
• Keep informed regarding carriers, products, procedures, and legislation.
• Keep informed regarding benefits, carriers, products, procedures, systems, laws and legislation.
• Perform other special duties and projects as requested by management.

This list is not intended to be an all-inclusive representation of the responsibilities of this position, but instead, is intended to present a summary of its major functions. Specific assignments may be changed at the discretion of management.

EDUCATION, TRAINING, LICENSING & CERTIFICATION REQUIREMENTS:

• Current Life and Health License, MD, DC, and VA.

EXPERIENCE REQUIREMENTS:

• Five years employee benefits experience.
• Excellent written and verbal communication skills, including public speaking skills.
• Highly organized and detailed oriented.
• Self motivated with a positive and supportive attitude.
• Ability to evaluate problems and recommend solutions.
• Must be familiar with Microsoft Office (Excel, Word, and PowerPoint)

We offer a great work environment along with an excellent compensation and benefits package. Send resume, including salary requirements to:

employment@gbsio.net

or

Director – Human Resources
Group Benefit Services
6 North Park Drive, Suite 310
Hunt Valley, MD 21030
Fax # 410.832.1315