Renewal Services Rep./Model Office Specialist
(Hunt Valley Office)

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Renewal Services Rep./Model Office Specialist will Utilize CFS Rate Quote Express (RQE) system to create group structure and coordinate balance of establishing the Sold Case in the CFS system. Mark the appropriate proposal as Case Sold. The specifics for this position are as follows:

• Compare PC Rate Quote to OnQ proposal for verification and accuracy.
• Ensure the case has all of the correct contracts and all necessary documents to properly submit to carrier.
• Access RQE and find the appropriate proposal and mark the case sold.
• Input additional DBE required fields within RQE to address the following categories:
• New Hire eligibility - definition of FT and PT hours/prior coverage requirements/effective date of coverage based on waiting periods.
• Group Eligibility - ID card handling, conversion and 65 letter requirements, disabled dependent recertification requirements, coverage of retirees, dependents of deceased employees, and military.
• Additional Group Information - Medical component or freestanding benefits, domestic partner Cobra handling.
• Prepare file to move to GBS Account Installation to mirror the set-up completed in the carrier system.
• Comply with carrier audit guidelines with respect to timeliness and accuracy.
• Coordinate with carrier for problem resolution.
• Quality review of each case files before submission to carrier and GBS Account Installation.
• Keep informed about benefits, products, laws, regulations, system, and procedures.
• Understand commission schedules and special broker arrangements.
• Assist Brokers with quoting requests, as needed.
• Other duties as assigned.

Requirements:

• Prior Renewal/New Business Quoting experience preferred.
• Must be detail oriented with a focus on accuracy and timeliness.
• Must be organized and flexible.
• Must have ability to handle a large volume of work.

We offer a great work environment along with an excellent compensation and benefits package. Send resume, including salary requirements to:

employment@gbsio.net

or

Director – Human Resources
Group Benefit Services/Innovative Outsourcing
6 North Park Drive, Suite 310
Hunt Valley, MD 21030
Fax # 410.832.1315